In a crisis, communicating poorly can be disastrous.
Even the smallest gap between what you meant and what a customer, boss, teammate or friend heard you say, can delay or even destroy our best plans.
In an uncertain crisis, it pays to choose the language we use carefully.
In this episode of Subject Matter, we’ll discover:
1. The one word solution to unnecessarily bad decision making
2. Which kind of language makes teams insanely productive
3. Three words you can cut out of your communication forever
You can listen to this episode on Spotify, Apple Podcasts or wherever you get your podcasts.
Did you find this episode useful? Is there anything you’d particularly like to see us discuss in the future? I’d love to hear from you. You can reach me directly here, or on Twitter (@benbradbury_).